Privacy Policy

Last updated: August 20, 2025

1. Introduction

DominicanRepublicETicket.info ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information when you use our eTicket application form:

  • Personal identification information: First name, last name, date of birth, gender, nationality, civil status, occupation
  • Passport information: Passport number, passport expiry date, country of birth
  • Contact information: Email address, phone number
  • Residence information: Permanent address, country of residence, city, state/province, postal code
  • Travel information: Airline, flight number, flight date, departure and arrival airports, travel purpose, length of stay
  • Accommodation information: Lodging type, hotel or rental name, address in the Dominican Republic
  • Customs declarations: Currency declarations, agricultural items, taxable goods
  • Additional passenger information: Same categories as above for each additional traveler in your group

3. How We Use Your Information

We use the information you provide for the following purposes:

  • To process and submit your Dominican Republic eTicket application
  • To communicate with you about your application status
  • To provide customer support related to your application
  • To improve our website and services

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your application data is stored securely using Google Cloud Firestore, a cloud database service provided by Google LLC. We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your application data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will delete or anonymize it.

6. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited and time spent on the site
  • Browser type and device information
  • General geographic location (country/city level)
  • Referring website

Google Analytics does not collect your name, email address, passport number, or other personally identifiable information from our forms. We do not send personal application data to Google Analytics.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Third-Party Services

We use the following third-party services in connection with our website:

  • Google Cloud Firestore — for secure storage of application data
  • Google Analytics — for website usage analytics

These services have their own privacy policies, and we encourage you to review them. We only share data with these services as necessary to operate our website.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you
  • Correction: You may request that we correct inaccurate or incomplete data
  • Deletion: You may request that we delete your personal data, subject to legal obligations
  • Objection: You may object to certain processing of your data

To exercise any of these rights, please contact us through our contact page.

9. Children's Privacy

Our service is intended for travelers of all ages, including children traveling with a parent or guardian. When a parent or guardian completes an application on behalf of a minor, the information provided is subject to this Privacy Policy. We do not knowingly collect personal information from children without the involvement of a parent or guardian.

10. International Data Transfers

Your data may be stored and processed in countries outside of your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your data as described in this policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page.

This document was last updated on August 20, 2025.